Shipping & Delivery

 How Hug My Pup is adapting to Covid-19

  • Order delays during Covid-19
  • The team at Hug My Pup wanted to take a moment to say thank you to everyone who's been showing support to our business in this challenging time. For weeks now, the entire world is adapting to a new normal. It has been difficult for us to deal with the changes, and we're hoping it'll be over soon. Hug My Pup works with multiple fulfillment partners to print and ship our orders. We’re in regular communication with them for the latest updates of what’s going on. Our fulfillment partners are still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you. Here are the estimates we are currently looking at for our Pup Owner Products.

DTG  4-9 business days

Embroidery 2-7 business days

Phone Cases 2-5 Business Days

Mugs 2-5 Business Days 

Wall Art 2-5 Business Days

  • I know this isn't what you guys are used to, so I'm grateful for your patience as you continue coming back to our brand and enjoying our products. Some good news is, we now have more time to focus on some exciting designs / products we previously simply didn't have time for. Stay tuned for more additions to our collection! Your support means a lot to us, especially during this time. Stay safe and take care of yourselves.

 Pup Product Delivery Times 5-18 Days (Most Items less than a week)

How long does delivery take?

  • Delivery typically takes between 6-9 business days and 15-21 business days for international orders (anywhere outside of Europe,the USA and Canada). 

What are my delivery options?

  • Depending on which country you order to, we offer of delivery methods. We use reputable couriers such as USPS, UPS, & FedEx

 

What countries do you deliver to?

We currently deliver to all countries except for the following.

  • North Korea
  • Cuba
  • Iran
  • Sudan
  • Syria